The lending team at Orange Credit Union, albeit small, is remarkably capable and efficient. One of the key advantages of choosing Orange Credit Union over larger banks is the personalised service. You have the opportunity to engage with a single, knowledgeable individual who oversees the entire mortgage application process, whether it's for a residential home or an investment property. Phil, in particular, stands out with his extensive industry experience, making it easy to engage in comprehensive discussions about your financial needs, rather than just scratching the surface, which is often the case with larger banks. Additionally, Jake's exceptional support and keen understanding of customer requirements, especially in fine-tuning the finer details, is commendable.
While some may view Orange Credit Union's online platform as basic, I find that it sufficiently caters to all the necessary daily financial transactions and more. Its simplicity and efficiency are noteworthy.
I don't usually write public reviews, but the community-centric ethos of Orange Credit Union compelled me to share my appreciation for the dedication and commitment demonstrated by Phil, Jake, and the entire team. It's important to note that Orange Credit Union's services are not just limited to local community needs. My experience with their services for a property purchase in a major state capital city has been excellent, dispelling the misconception that their services are only suitable for local transactions. Orange Credit Union is indeed a viable choice for significant financial dealings in capital cities as well.
